Certified Supply Chain Professional (CSCP) Practice Exam

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Which of the following is an example of official communication?

  1. Newsletters

  2. Press releases

  3. Reports within a company

  4. Text messages

The correct answer is: Reports within a company

Official communication refers to formal methods of conveying information within an organization or to external stakeholders. This communication typically follows established protocols and is used to disseminate important information effectively. Reports within a company exemplify official communication because they are structured documents designed to inform decision-makers about specific trends, performance figures, or project updates. They often undergo a review process and are distributed through formal channels, ensuring that the information presented is accurate, relevant, and aligned with organizational standards. In contrast, newsletters, while they can be official, are often more informal and may not always adhere to the rigor expected in official documents. Press releases serve a similar purpose but are typically aimed at external audiences and are focused on making announcements to the media. Text messages, on the other hand, are informal and not usually considered a structured method of communication that carries an official status, as they lack the formality and verification processes associated with official communication channels.